Privacy Policy

1. Introduction

SkiVital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Personal Data We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or subscribe to our communications
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy for details)
• Communications: Content of messages you send to us through contact forms or email

3. Purpose of Data Processing

We use your personal information for the following purposes:

• To respond to your inquiries and provide customer support
• To send educational content and wellness information you've requested
• To improve our website functionality and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or abuse

4. Data Storage and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls limiting who can view your information
• Regular backups to prevent data loss

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Sharing with Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our website and deliver services (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of company assets

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to our processing of your personal information for certain purposes
• Data Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw your consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

8. Data Controller Contact

The data controller responsible for your personal information is:

SkiVital
Jl. Pluit Selatan Raya No. 88
Jakarta 14450, Indonesia
Email: [email protected]
Phone: +62 21 694 28 74

9. User Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

For specific activities (such as newsletter subscriptions or contact form submissions), we will obtain your explicit consent before processing your data.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Indonesia. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +62 21 694 28 74
Address: Jl. Pluit Selatan Raya No. 88, Jakarta 14450, Indonesia